Legal
Privacy Policy
Last updated 8 September 2026
The short version. We collect what you send us on our form so we can quote you, and we measure how the site is used so we know which advertising is worth paying for. We do not sell your information. You can switch off the advertising cookies below and everything on the site keeps working.
Who we are
This site is operated by My Robo Pro LLC, trading as Robo Pro, an authorized robotics dealer at 757 N 1890 W, Provo, Utah 84601. You can reach us at (385) 666-0336 or [email protected].
What we collect
What you give us
When you use the solution finder or contact us, we collect your name, business name, phone number, email address, city, and anything you write in the message. If you used the finder we also keep the inputs you set, such as the hours the role covers and your loaded hourly cost, so the person who calls you back already knows what you were quoted.
What is collected automatically
Like most websites, we collect technical information through cookies and similar technologies: your IP address, browser and device type, the pages you view, how you arrived, and how you move through the site.
Cookies and tracking
| Type | What it does | Can you switch it off? |
|---|---|---|
| Essential | Remembers your cookie choice and keeps the site working. | No. Without it the site cannot function. |
| Analytics | Google Analytics, so we can see which pages are used and where people give up. | Yes |
| Advertising | Meta (Facebook and Instagram) and Google Ads, so we can show ads to people who have visited and measure which ads produce enquiries. | Yes |
We only load analytics and advertising cookies if you have not opted out. If your browser sends a Global Privacy Control signal, we treat that as an opt-out automatically and never load them.
Your choice, right here. This controls analytics and advertising cookies on this browser.
Why we use it
- To answer you. To prepare a quote, arrange a demonstration, and follow up on your enquiry.
- To run the business. To fulfil orders, service agreements and warranty work.
- To improve the site. To understand what people look for and what confuses them.
- To advertise responsibly. To measure which campaigns produce real enquiries so we are not wasting money, and to show relevant ads to people who have already visited.
Who we share it with
We do not sell your personal information for money.
We share it with service providers who help us operate: our website host (Cloudflare), our email and analytics providers (Google), advertising platforms (Meta and Google), and the customer system our sales team uses. Sharing information with advertising platforms so they can measure and target ads is treated as sharing for targeted advertising under some state laws, which is exactly what the opt-out above controls.
We also share information with the manufacturers whose products you buy, where that is needed for warranty registration or service, and with anyone we are legally required to disclose to.
How long we keep it
Enquiries are kept for up to three years from your last contact with us, so we can pick up where we left off. Customer records tied to a sale, lease or service agreement are kept as long as the law and our warranty obligations require. Analytics data is kept for up to 14 months.
Your rights
Depending on where you live, including under the Utah Consumer Privacy Act and the Colorado Privacy Act, you may have the right to:
- Know what personal information we hold about you, and get a copy
- Have it corrected if it is wrong
- Have it deleted
- Opt out of targeted advertising and of the sale or sharing of your information
To exercise any of these, email [email protected] or call (385) 666-0336. We will respond within 45 days. We will not treat you differently for asking.
Do Not Sell or Share My Personal Information
Use the opt-out button above, or email us with the subject line Do Not Sell or Share. We also honour the Global Privacy Control browser signal automatically.
Security, children, and changes
We protect your information with reasonable safeguards, though no method of transmission over the internet is completely secure. This site is aimed at businesses and is not directed at children under 13, and we do not knowingly collect their information. If we change this policy we will update the date at the top of this page.
Contact
My Robo Pro LLC, 757 N 1890 W, Provo, UT 84601
[email protected] ·
(385) 666-0336